Feature list
General
- Complements PNC, Umo, Saturn and Jontek systems
- Complete fully functional system
- Totally managed by us - no IT burden
- 100% web based interface - no software to install
- Includes Customer Relationship Management
- Developed with real user feedback
- Simple intuitive interface
- Robust modern technology
- Customisable to suit your needs
- .. and more
Event scheduling
- Create your own rolling schedules of any length
- Create one-off exceptions up to 2 years in advance
- Mark whole days or single events as inactive
- Edit specific settings for specific days
- Incredible flexibility and power
- .. and more
Safety confirmation
- Uses our powerful event scheduler
- Remind end-user to check in by automatic phone call
- Remind end-user to check in by text message
- Remind end-user to check in by email
- Specify number of minutes before deadline to initiate reminder
- Specify window of opportunity for check in
- Message end-user on alert condition
- Message emergency contacts on alert condition
- Co-ordinate real-operator response
- .. and more
Alarm clock functionality
- Uses our powerful event scheduler
- Send a pre-recorded telephone message
- Send SMS text message
- Send email
- Co-ordinate real-operator response
- Different messages for different events
- .. and more
Messaging
- Delivers pre-recorded telephone messages
- Delivers SMS text messages
- Delivers emails
- Co-ordinates real-operate response
- Define system and account level messages
- Allows mass messaging to lists
- High-capacity and high speed
- .. and more
Auditing and compliance
- Know who did what and when
- All settings and changes logged
- All end user communication logged
- Event log filtering
- .. and more
Backup and redundancy
- Full redundant system
- Primary equipment at multi-million pound datacentre
- Backup equipment at Pellonia head office
- Constant replication between primary and backup
- All data backed up each day
- Backups available for you to use
- Backup telephony circuits in place
- .. and more
Safety Confirmation Telephone
- Works with BT21CN
- CE Marked by British test centre
- Works with other telecare devices
- High quality telephone
- Memory buttons and redial
- Programmable customer service number
- Programmable ‘check-in’ destination numbers
- Multiple redundant check-in routes
- .. and more