Pellonia

Empowering telecare alarm providers

  • Actively confirm the safety of customers and staff
  • Encourage customers to use their pendants
  • Make reassurance contact easier and for less

Pellonia Lite - Reminders made easy

Pellonia Lite is a special version of our system with an emphasis on enabling your telecare alarm monitoring centre to offer professional Reminder Services.

You can start by using Pellonia Lite for Reminder Services and then later easily upgrade to a full version of Pellonia to get access to all the additional benefits including Safety Confirmation.

Pellonia Lite is the perfect way for your monitoring centre to start saving time and money by using our tried and trusted technology to remind your customers about things that are important to them.

With this you can offer:

  • Appointment reminder services
  • Medication reminder services
  • Event reminder services
  • Telecare equipment tests
  • Bill payment prompts
  • Up to 50 different messages
  • Mass messaging of users

All of these services can allow your monitoring centre to save substantial amounts of time and money compared to traditional methods of calling and will work well for many of your customers.

Powerful scheduling and more

Pellonia screenshot - Define reminders and more

Our simple to use interface makes it easy for you to arrange telephone calls to your customers on any schedule to remind them to attend appointments, take medication, visit community events or wait in for important visitors.

There are over 50 pre-recorded messages to choose from and you can record your own messages where needed. Settings such as ring length, retries and number of times to repeat message can be customised for individuals.

You can also view the call history of customers to determine whether your calls are regularly answered and listened to.

Latest news

Super-interoperability
23/11/11

All core services of the Pellonia platform now available as "web services" for unparalleled interoperability with other systems and business processes.

Pellonia V3 launched
23/04/10

We've made 100 enhancements to Pellonia in the last 12 months based on real user feedback to help our partners offer the very best in telephony reassurance and contact services.

Ultra-scheduling
22/01/09

We are now officially testing our ultra-scheduling engine that allows unparalleled flexibility for different types of end-user.