Pellonia

Empowering telecare alarm providers and RSLs

  • Actively confirm the safety of customers and staff
  • Encourage customers to use their pendants
  • Make reassurance contact easier and for less

Reasons why you need Pellonia

1. Enhances pendant alarm

Pendant alarms save lives but up to 50% of users regularly do not wear theirs and many people do not feel 'ready' for them. Pellonia can encourage people to put their pendants on by reminding them daily and at the same time actively confirming their safety. Safety confirmation is also great for people who do not want pendant alarm.

2. Supplements warden schemes

Many warden schemes are facing financial pressure and are looking at ways of reducing costs whilst continuing to protect tenant safety. A safety confirmation service effectively confirms that tenants are okay each day and effortlessly allows the tenant to choose the exact level of reassurance contact they would like to receive.

3. Protects existing resources

If you are a telecare alarm provider Pellonia allows you to offer several new services often without the need for extra staff. This means you get more value from the resources you already have and as such are protecting what you have.

4. Offers potential 'defence'

It is arguable that Local Authorities and RSLs have a special duty of care to those they serve and some people consider it is only a matter of time before legal action is taken against one that it is felt has failed to take all reasonable precautions to protect resident safety. Using Pellonia could prove you take it seriously.

5. Improves your service

Pellonia enables you to make your existing service better by offering more features based on having more contact with your customers - in a way that suits you and them best. It complements what you are already doing and your new features can help a wider spectrum of customers and even help you to protect your staff.

6. Save and make money

Pellonia can help you save money by enabling you to confirm the well being of more customers with less staff, in less time with fewer overheads. It can help you contact your customers faster and offers you several new revenue opportunities.

Latest news

Pellonia V3 launched
23/04/10

We've made 100 enhancements to Pellonia in the last 12 months based on real user feedback to help our partners offer the very best in telephony reassurance and contact services.

Ultra-scheduling
22/01/09

We are now officially testing our ultra-scheduling engine that allows unparalleled flexibility for different types of end-user.

SeniorLink Eldercare
2/12/08

Community alarm providers and registered social landlords can now offer more - thanks to a Roman goddess. Eldercare are appointed as strategic partner.